Wasatch County, Utah- On Wednesday, January 22, 2020 the Wasatch County 911 Center went live with Next Generation 911 Communications, a new service that allows for a Text to 911 service. Our message is: CALL if you can; TEXT if you can’t.
How to Text 9-1-1:
• Enter the numbers “911” in the “To” field
• The first text message to 9-1-1 should be brief and contain the location of the emergency and type of help needed
• Push the “Send” button
• Be prepared to answer questions and follow instructions from the 911 Dispatcher
• Text in simple words – do not use abbreviations.
• Keep text messages brief and concise.
A few things to know:
• Text location information is not equal to current location technology
• As with all text messages, 911 messages can take longer to receive, can get out of order or may not be received
• Text to 911 is not available if you are roaming
• A text or data plan is required to place a Text to 911
• If texting to 911 is not available you will receive a message indicating that and instructing you to contact 911 by other means
• Photos and videos cannot be sent to 911 at this time.
• Text to 911 cannot include more than the 911 Center, so do not group text a 911 message.
• Do not text and drive!
